6.1 Manage your account and subscription

Use the same Ok2Fly account on each supported platform so its entitlements and authorised operations can be associated correctly.

Understand subscription access

Android Apple Web

Basic safety-query functions can be available without a subscription. Signed-in subscription access can add capabilities such as detailed map information, selected overlays, detailed weather, geometry-based area or track queries, and eligible authorisation or operation-planning services.

The exact entitlement depends on the current offer, platform, pilot type, location and any external approval. Check the controls and purchase information shown by Ok2Fly before relying on a capability.

Sign in

Android Apple Web

Android

1. Open Settings > Account.
2. Choose email, Google or Apple and complete the sign-in prompts.
3. Return to Settings and confirm Account shows the expected email address.

Apple

1. Open Settings and select Sign In.
2. Choose email and password, Apple or Google and complete the prompts.
3. Return to Settings and confirm Signed In shows the expected email address.

Web

On the welcome page, choose email, Apple or Google and complete the prompts. After sign-in, Ok2Fly opens the map and any required first-use terms.

Create or recover account access

Android Apple Web

Ok2Fly's current sign-in configuration supports email, Apple and Google authentication. A new email user can create an account through the email sign-in flow. If access is lost, use the recovery process offered by the same provider that was used to create the account.

Android

1. Open Settings > Account.
2. Select the original sign-in provider.
3. For an email account, use the account-creation or password-recovery option shown by the sign-in screen.
4. For Google or Apple, complete recovery with that provider, then return to Ok2Fly and sign in again.

Apple

1. Open Settings and select Sign In.
2. Select the original sign-in provider.
3. For an email account, use the account-creation or password-recovery option shown by the sign-in screen.
4. For Apple or Google, complete recovery with that provider, then return to Ok2Fly and sign in again.

Web

1. Return to the Ok2Fly welcome page.
2. Select the original sign-in provider.
3. For an email account, use the account-creation or password-recovery option shown by the sign-in screen.
4. For Apple or Google, complete recovery with that provider, then return to Ok2Fly and sign in again.

WARNING

Keep recovery links and authentication codes private. Ok2Fly support should not need your password or a one-time authentication code.

Sign out

Android Apple Web

Android

Open Settings > Account, then select Sign Out and confirm. Signing out returns Pilot Type to Recreational and disables account-only map layers.

Apple

Open Settings, select Signed In, then confirm Sign Out. Signing out returns Pilot Type to Recreational.

Web

Open Open Options Sidebar > USER > Sign Out. In Confirm Logout, select Yes.

Start or restore a subscription

Android Apple Web

Subscription offers, prices and trial eligibility are shown by the platform at the time of purchase.

Android

1. Sign in, then open Settings > Subscription.
2. Select Subscribe and complete the Google Play purchase prompts.
3. Return to Ok2Fly and confirm the subscriber controls are available.

Apple

1. Sign in, then open Settings > Subscription.
2. Select the displayed annual offer and complete the App Store prompts.
3. Use the refresh control to restore an existing eligible purchase.
4. Select Back when access is active.

Web

1. Open Open Options Sidebar > USER > Manage Account.
2. Select Subscribe, then choose Buy Monthly or Buy Yearly.
3. Complete the Stripe checkout and return to Ok2Fly.
4. Confirm the subscription status in Manage User Account.

Manage renewal or cancellation through the provider that processed the purchase.

Use a shared device safely

Android Apple Web

Sign in with your own account so that Ok2Fly can restore the supported settings, entitlements and saved information associated with you. Before another person uses the device:

1. Finish or close any active operational workflow.
2. Sign out of Ok2Fly.
3. Confirm that the next user signs in with their own account.

WARNING

Do not leave an active plan, authorisation or account session available to another user. Signing out does not itself end an active operation or cancel an external subscription.

Delete the account

Android Apple Web

WARNING

Account deletion is permanent. It removes access to account data and does not cancel an App Store, Google Play or Stripe subscription. Cancel any continuing renewal separately with the original purchase provider.

Android

1. Open Settings > Delete Account.
2. Read the deletion warning.
3. Enter the exact uppercase word DELETE.
4. Select Delete, then complete credential verification.

Apple

1. Open Settings > Delete My Account.
2. Read the deletion warning.
3. Enter the exact uppercase word DELETE.
4. Select DELETE and complete reauthentication.

Web

1. Open Open Options Sidebar > USER > Manage Account.
2. Select the account deletion control.
3. Read Delete User Account, then select Delete Account.
4. Read Confirm Account Deletion and confirm only if the correct account is shown.

The Web deletion screen states that the account details and access to associated data are removed. It also states that any retained Ok2Fly-generated query or approval data is irreversibly de-identified and used only for general product statistics.

Creating another account later with the same credentials does not restore access to data associated with the deleted account.

Account deletion does not necessarily erase records retained independently by FIMS, an aviation authority, a payment provider or another service for legal, safety, audit or operational reasons. Review information, privacy and terms before deleting an account.