1.4 Get help

AvPlan provides help, support and product information from the application settings.

Open help

Android Apple Web

Android

Open Settings > Support.

Apple

Open Settings > Support. You can also select the lifebuoy button from En Route, Terminal, Text or Notepad.

Web

1. Open Settings > Help.
2. Select Support, User Manuals or Walkthroughs for the resource you need.

Contact support

Android Apple Web

• Read the browser-based AvPlan Help Centre.
• Email support@avplan-efb.com.

Android

Open Settings > Support to use the available support options.

Apple

Open Settings > Support, or select the lifebuoy button from En Route, Terminal, Text or Notepad. Include a screenshot and enough detail to explain the enquiry.

Web

Open Settings > Help > Support. The AvPlan contact page opens in a new browser tab.

About

Android Apple Web

Android

Open Settings > About to view the installed AvPlan EFB version and build number, copyright information, development credits and data-provider attribution.

Apple

Open Settings > About to view the installed AvPlan EFB version and build number, copyright information, development credits and data-provider attribution.

Web

1. Open Settings > Help > About.
2. Review the AvPlan Web copyright notice.
3. Select Terms and Conditions or Privacy Policy as required.